State Farm® Insurance Agent Roxy Clifton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brandon Jones
July 21, 2026
5
out of
5
rating by Brandon Jones
"Tanner was a pleaser to work with. I felt heard and like I was talking with an old friend!"
We responded:
"Customer service is so important to us, Brandon. Thank you for the awesome review! Let us know if you need anything. We appreciate you!"
Peggy Byrd
July 10, 2026
5
out of
5
rating by Peggy Byrd
"Always very helpful when I call. They also remind me about things due to love the agents in this office."
We responded:
"We are so happy to have you as a customer and to be able to help you with your Auto and Life Insurance. We appreciate you and your positive review of our agency and team! Thank you Ms. Peggy, please let us know if you need anything at all! "
Jared Grant
July 9, 2026
5
out of
5
rating by Jared Grant
"I had a fantastic experience working with Roxy Clifton’s State Farm office in Fort Payne! Emma was absolutely amazing to work with while putting together a quote for me. She was incredibly friendly, professional, and prompt.
What I appreciated most was her responsiveness—she took the time to answer all of my questions thoroughly and made the entire process completely seamless and stress-free. If you are looking for an insurance team that genuinely cares and delivers excellent customer service, I highly recommend stopping by or giving them a call. Ask for Emma!"
We responded:
"We’re very happy we were able to help you with your home and auto insurance. Thank you for the kind words about our agency, team, and specifically Emma. Providing excellent customer service is our top priority, and we’re always glad to help!
"
Molly Thomas
June 25, 2026
5
out of
5
rating by Molly Thomas
"Roxy and her team are the sweetest! They are incredibly helpful, friendly, and always willing to go the extra mile. I highly recommend them to anyone!"
We responded:
"Thank you, Molly! We appreciate your kind words and the 5 stars!! :)"
Tosha Bedwell
June 23, 2026
5
out of
5
rating by Tosha Bedwell
"Tanner was so great to work with. He was patient with me as we figured out what we needed and didn’t rush me to make a decision. He also helped me bundle to get additional discounts."
We responded:
"We appreciate the 5stars and kind words, Tosha! We are happy to have you as a customer, please reach out if you need anything at all!! "
Tom Moore
June 17, 2026
5
out of
5
rating by Tom Moore
"Roxy a great staff! Extremely pleasant, welcoming and very courteous and professional!"
We responded:
"Thank you, Tom! We appreciate your kind words and positive review! "
Satara Muhammad
May 29, 2026
5
out of
5
rating by Satara Muhammad
"Roxy was very friendly and professional, she saved me lots money when I bundled my insurance,so that's a plus in my book. I would you refer her to family and friends so they can save money on insurance as well. Thank you Roxy!😁"
We responded:
"Thank you, Satara for your review and kind words. We appreciate you and are so happy to have you as a customer! We are always super excited when we can cover our customers and save them money! That's a win-win for sure!!"
JC Martin
May 28, 2026
5
out of
5
rating by JC Martin
"Great people."
We responded:
"Thank you for the 5 star review! We appreciate you!! Please let us know if you need anything at all! "
Rylee Martin
May 28, 2026
5
out of
5
rating by Rylee Martin
"Tanner is great! He is very attentive and always helps when we have questions. State Farm is the cheapest around! I highly recommend!"
We responded:
"Thank you, Rylee for the 5star review and the kind words about Tanner! He's great! We appreciate you so much and are thankful to have you as a customer. "
Cynthia Green
May 5, 2026
5
out of
5
rating by Cynthia Green
"Been very helpful and responds quickly-- home owners insurances"
We responded:
"Cynthia, thank you for your positive feedback! We are so happy to have you and your family as our customers!! If there is anything else we can do for your insurance needs, just let us know! We appreciate you so much!"
Regina Dodd
April 28, 2026
5
out of
5
rating by Regina Dodd
"Friendly staff!"
We responded:
"Regina, thank you for your positive review and your kind words! We appreciate you!! "
Wanda
April 28, 2026
5
out of
5
rating by Wanda
"We have been with State Farm for many years and when we moved from SC to Fort Payne and called Roxy Clifton’s Agency I was so impressed in how Tanner was able to set up our Auto and RV insurance so quickly with great prices along with Crymson successfully transferring our life insurance policies! A Big Thank You To Two Amazing Agents!"
We responded:
"Wanda, Thank you so much for your wonderful review and kind words about our State Farm agency and team! We always strive to make sure customer service is our top priority! We are so happy to have you in our office. Please let us know if you need anything!"
Marissa Schaefer
April 13, 2026
5
out of
5
rating by Marissa Schaefer
"Emma was incredibly helpful and knowledgeable with helping me choose a life insurance policy. She provided different options and competitive rates and coverage and really listened to my goals and needs. I would recommend!"
We responded:
"Marissa, thank you so much for your 5 star review of our State Farm agency and for the kind works about Emma. We work hard at helping our customers in every way we can. I'm so thankful she was able to help you and answer all of your questions about your life insurance. Please let us know if you need anything at all. We are always here to help!!"
Patti Cunningham
April 12, 2026
5
out of
5
rating by Patti Cunningham
"I have always received excellent customer service from this office. Friendly, helpful staff. Tanner always goes out of his way to ensure that I am getting the best price and the coverage that I need. I have used other State Farm offices but I would recommend Roxy Clifton’s office over them all. The staff is always professional and I feel like they actually listen to me when I call them. Just an excellent office."
We responded:
"Thank you, Patti!! We appreciate you so much! We are so happy to have you as a customer and super happy we were able to help you with your auto insurance while also saving money. Customer service is our main goal, and we always do our best to match best price to value for everyone. Please let us know if you need anything. "
chad jerkins
March 27, 2026
5
out of
5
rating by chad jerkins
"Emma was awesome amd very informative. She was also good about working around my schedule. The bonus is she saved us 50 dollars a month on our auto insurance"
We responded:
"Hi Chad! Thank you for the great review and for the kind words about Emma. She's a great asset to our team for sure. We are always so happy to hear from happy customers and even better when we can save them money!!"
Yvette R Kromann
March 17, 2026
5
out of
5
rating by Yvette R Kromann
"Always such helpful interactions from the mundane to the detailed. Tanner was awesome in adding my new vehicle onto the policy and had endless patience (and smiles!) throughout the process... Thanx to all of you!!"
We responded:
"Thank you, Yvette! We appreciate your kind words about Tanner and our agency. We love having you as a customer! Please let us know anytime you need anything at all. We are here for you!! :)"
Karim Giraud
March 9, 2026
5
out of
5
rating by Karim Giraud
"They are extremely friendly and personable. Tanner has help me with everything I needed."
We responded:
"Karim, Thank you for your review! We appreciate you. Tanner is a great asset to the team. Please let us know if you need anything at all. We are thankful to have you here!! "
Angie Boggs
March 9, 2026
5
out of
5
rating by Angie Boggs
"I love state farm insurance, reasonable price, the people are very helpful and nice."
We responded:
"Thank you! We appreciate your review, kind words and for trusting us with your insurance needs! We are thankful to have you as a customer. "
BettyDawn Boop
March 9, 2026
5
out of
5
rating by BettyDawn Boop
"Tanner assisted me via telephone and was most helpful. he covered every aspect of the insurance I was inquiring about and was able to make all the changes necessary to make me happy! Not even my agent, Roxy Clinton was able to do so, but Tanner did an excellent job, even though he was unfamiliar with my case before the phone call. I just wanted to give him a shout out and let y'all know he's a good player on the state farm team! Thanks Tanner for all your help."
We responded:
"Thank you for your kind words about Tanner—I’m glad he was able to assist you and make the necessary changes to your satisfaction. I just wanted to clarify a small mix-up: my name is Roxy Clifton (not Clinton), and the person you spoke with initially was actually a different team member in our office, not myself. She did her best to try to explain everything clearly, but insurance can be complicated at times, which is why we are here to help our customers.
We’re all here to help in any way we can, and I’m happy that Tanner was able to provide the support you needed. Thank you again for your feedback and for recognizing the teamwork behind your service!
Best regards,
Roxy Clifton"
Jaylee1 Westbrook
March 3, 2026
5
out of
5
rating by Jaylee1 Westbrook
"Always pleasant and helpful"
We responded:
"Thank you, Jaylee! We appreciate your kind words, positive review and being a customer with us! We always strive to have great customer service. Let us know if you need anything at all!! "
Alexis Singleton
February 27, 2026
5
out of
5
rating by Alexis Singleton
"Great service very helpful explained everything I needed"
We responded:
"Thank you, Alexis! We are happy we were able to help you with your insurance needs. Please let us know if you need anything!! :)"
Candie Gaspar
February 27, 2026
5
out of
5
rating by Candie Gaspar
"Fast, great communicators and effective to changes and request !! So far a great experience w StateFarm and Roxy’s crew!!"
We responded:
"Thank you, Candie! We appreciate you and are thankful to have you as a customer! We are always happy to help! "
Lee Hummel
February 25, 2026
5
out of
5
rating by Lee Hummel
"Everyone at this agency is helpful and polite it's a pleasure working with anyone there. My issues are always addressed and any problems promptly solved."
We responded:
"Thank you, Lee! We strive to always have great customer service! Thank you for the great review. We are thankful to have you as a customer. If you ever need anything, please let us know! "
Alicia Peffers
February 25, 2026
5
out of
5
rating by Alicia Peffers
"They did a wonderful job assisting with my needs. The office staff has been great."
We responded:
"Thank you, Alicia. We appreciate your review of our State Farm agency and staff. We are so happy we were able to help you with your insurance needs! Please let us know if you need anything. "
Brodie Carter
February 7, 2026
5
out of
5
rating by Brodie Carter
"They are cool, very nice, polite, goofy, professional, you know the good stuff. I’m new to everything I have done and they have helped me greatly so far"
We responded:
"Thank you, Brodie for the awesome review and for trusting us with your home/auto and mortgage insurance needs! We are happy to have you as a customer and super thankful for the great review :)"