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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nae

Nae

February 12, 2025

5  out of  5
rating by Nae
"Always kind and courteous. Great customer service and support. I love it!"
We responded:
"Thank you for your positive review of our agency! We love helping you with your home and auto insurance!! Please let us know if you need anything!! :) "
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Zane Moore

February 7, 2025

5  out of  5
rating by Zane Moore
"Excellent customer service!"
We responded:
"We’re thankful for your feedback and to have you as a customer! Please let us know if you need anything!!"
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Jessica Ainsworth

February 7, 2025

5  out of  5
rating by Jessica Ainsworth
"Tanner was super helpful! Was able to get me a better rate than my previous insurance company."
We responded:
"Thank you for taking the time to share your thoughts and give us a review! Tanner is great for sure!! We are happy we were able to help you. "
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Rob Campbell

January 29, 2025

5  out of  5
rating by Rob Campbell
"I absolutely hands down love my state farm the whole team is amazing ❤️"
We responded:
"Thank you, Rob for letting everyone know about your experience with us! We’re We are so happy you are happy!! We are so thankful to have wonderful customers like you!! Please let us know anytime you need anything at all!"
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Lilli Jo Baymiller

January 14, 2025

5  out of  5
rating by Lilli Jo Baymiller
"Exceptional service from Roxy Clifton State Farm! The agents, Emma, are incredibly professional, knowledgeable, and provide outstanding customer service. If you’re local and in need of a reliable and trustworthy insurance agency, I highly recommend them. They truly go above and beyond to meet your needs!"
We responded:
"Thank you so much for your kind words and your positive review!! We agree, Emma is awesome!! We are so happy she's on our team!! Let us know if you need anything!"
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JEFF MERRITT

January 14, 2025

5  out of  5
rating by JEFF MERRITT
"Great People!! Very happy with Miss Roxy and group!!"
We responded:
"Thank you Jeff! We are so happy to have great loyal customers like you!! We appreciate you!!"
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Lauren Tidwell

January 14, 2025

5  out of  5
rating by Lauren Tidwell
"Amazing service! Everyone was super helpful and kind. Would recommend to anyone"
We responded:
"Thank you Lauren, we are always happy to help!! We appreciate you, your kind words and your positive review so very much! Please don't hesitate to reach out anytime you need us!! "
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Mary K Middlebrook

January 14, 2025

5  out of  5
rating by Mary K Middlebrook
"Crymson Moore is fantastic at what she does. Request her!"
We responded:
"We appreciate your feedback Mary! We are so thankful and blessed to have Crymson as part of this team. She's Awesome for sure!!!"
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Levi Pettijohn

January 14, 2025

5  out of  5
rating by Levi Pettijohn
"10/10 recommend Roxy’s office! Her staff and herself are always willing to help and put your needs first !! Very Happy to have them in Fort Payne !"
We responded:
"Thank you, Levi!! We're honored by your positive feedback! We look forward to continuing to provide great service and help all of our customers with their insurance needs. That's our main goal. If you need anything at all from us, please let us know!! We are here for you!! "
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Amy Crump

January 14, 2025

5  out of  5
rating by Amy Crump
"Roxy and her staff are absolutely amazing. I spoke with them a few weeks ago about changing our insurance over to them. Go see them!"
We responded:
"Amy, we really appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thanks again!! "
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meg larkin

January 13, 2025

5  out of  5
rating by meg larkin
"Wonderful customer service!! All the workers here have been and continue to be patient and helpful with everything I need!"
We responded:
"Thank you taking time to give us a positive review Meg! We appreciate you!! We are so happy to help! "
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David Hooker

January 13, 2025

5  out of  5
rating by David Hooker
"Retired USMC. There is a reason I'm not with USAA. Roxy and her crew go out of their way to please. Absolutely 1st class."
We responded:
"David, Thank you so much for your kind words and positive review! That means more to us than you know!! Please let us know if you need anything at all. We are here to help you!"
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JOHANNA SANCHEZ

January 9, 2025

5  out of  5
rating by JOHANNA SANCHEZ
"Love my state farms insurance agents are awesome price is great ill stay for them forever"
We responded:
"Johanna, thank you for your 5-star review! We are so happy you are happy!! That's our number 1 goal always!! :)"
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Jacob Tweedell

January 8, 2025

5  out of  5
rating by Jacob Tweedell
"Tanner was great! Very knowledgeable and friendly!"
We responded:
"Thank you for reviewing our State Farm office! We are so happy to have Tanner here for our customers! He's a huge asset to our team! We look forward to helping you with all of your insurance needs. "
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whitney guthrie

January 6, 2025

5  out of  5
rating by whitney guthrie
"Great prices on auto insurance. A pleasure to do business with !😊"
We responded:
"Thank you Whitney! We appreciate your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tabitha Armes

December 4, 2024

5  out of  5
rating by Tabitha Armes
"Hands down the best SF office in town!! Crimson & all of the ladies in the office are so helpful and always willing to go above and beyond for their customers. 🩷🩷"
We responded:
"Tabitha, we are thankful for your feedback! It’s our pleasure to help you with your insurance needs. We are so lucky and thankful Crymson is part of our team. She's truly amazing! If there is anything else we can do to help, please let us know! We appreciate you!!"
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Markeyce Williams

November 27, 2024

5  out of  5
rating by Markeyce Williams
"Beyond helpful and always communicates everything clearly, love Roxy and her team"
We responded:
"Thank you Markeyce! We’re thrilled to know you enjoy being our customer because we are super thankful for you!! Your satisfaction is our top priority! We look forward to continuing to help you with all of your insurance needs in any way we can."
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Cynthia Green

November 15, 2024

5  out of  5
rating by Cynthia Green
"Been very helpful and responds quickly"
We responded:
"Cynthia, thank you for your positive feedback! We are so happy to have you and your family as our customers!! If there is anything else we can do for your insurance needs, just let us know! We appreciate you so much!"
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Katelyn Rickman

October 15, 2024

5  out of  5
rating by Katelyn Rickman
"They are very helpful and get me what I need!"
We responded:
"Thank you Katelyn! We appreciate the kind words and positive review. We are happy to help you with your insurance needs and thankful to have you and your family as our customers. Please reach out anytime you need anything at all!! "
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Pam Minyard

October 3, 2024

5  out of  5
rating by Pam Minyard
"Roxy in Fort Payne is the best. TRUTH"
We responded:
"Thank you, Pam!! We think great customers like you are!! We appreciate you taking time to give us a review and let people know how you feel about us. We are super thankful for customers like you because without you we wouldn't be here. "
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Jimmy Wehunt

September 18, 2024

5  out of  5
rating by Jimmy Wehunt
"Great price on auto insurance. Very courteous and knowledgeable agents."
We responded:
"Thank you, Jimmy, for taking the time to let everyone know about us! We are so happy we were able to help you with your insurance. We appreciate you and are happy to have you as one of our great loyal customers. Please let us know if you need anything at all! "
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Bradly Comeens

September 16, 2024

5  out of  5
rating by Bradly Comeens
"This insurance group is amazing. Tanner has been my agent and is there for anything I need whenever I call him. Thankful for them!"
We responded:
"Thank you so much for taking the time to share your positive experience with our office and with Tanner! We truly appreciate you and are happy to have you as one of our great loyal customers!! He's an amazing asset to our team. Please let us know if you need anything at all. We are here for you whenever you need us!! Thanks again Bradly!! "
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Abby Truitt

September 16, 2024

5  out of  5
rating by Abby Truitt
"Crymson Moore was a fantastic representative to speak with! Very knowledgeable, friendly, and helped me understand more about the policies and coverages I was looking at. I absolutely recommend speaking with her or anyone at this office for your insurance needs!"
We responded:
"Thank you, Abby, for your wonderful review of Crymson and our office! We are so happy to hear she was able to provide such wonderful customer service and help you with your insurance needs. Our agency prides ourselves on being knowledgeable and friendly, we are so thankful to have Crymson. Your recommendation and kind words mean a lot to us!"
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Tom

September 12, 2024

5  out of  5
rating by Tom
"Had a problem with insurance verification at the DMV and Taner was able to email the information within a couple of minutes. Thanks"
We responded:
"Thank you for the positive review Tom! I'm glad we were able to get you taken care of quickly. That's what we are here for. Customer service is super important to us and we are thankful to have you as one of our great customers. Call us anytime you need anything!"
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andrew hodges

August 30, 2024

5  out of  5
rating by andrew hodges
"Called Tanner Pridmore looking for prices/quotes on muti car insurance plans and he was nice and well spoken about all the information that was given to me by him on all the coverage and saved me some money on the plans I already had 10 out 10 would recommend"
We responded:
"Thank you Andrew! Tanner is a great asset to the team and we are so happy he was able to help you with your insurance coverages and savings! "