Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jalen Malik

Jalen Malik

August 29, 2025

5  out of  5
rating by Jalen Malik
"Roxy was great with helping me save on my auto insurance and have great programs to save more, Everything went smoothly"
Profile photo of Grant Walker

Grant Walker

August 28, 2025

5  out of  5
rating by Grant Walker
"I dealt with Emma on a few changes to my policy and she was nothing short of professional, kind, and charismatic. My family uses Roxy Clifton State Farm for their insurance purposes and we are all extremely happy to use this particular branch!"
We responded:
"Thank you Grant for the very kind words. We are so happy to have Emma on our team. She is great. We are very thankful to have you and your family as our customers. Please let us know if you need anything. "
Profile photo of ebony watts

ebony watts

August 27, 2025

5  out of  5
rating by ebony watts
"They were wonderful and friendly!!"
We responded:
"Thank you Ebony!! We appreciate your business and your review! If you need anything at all, please let us know! "
Profile photo of Jesse Burns

Jesse Burns

August 23, 2025

5  out of  5
rating by Jesse Burns
"Spoke to Tanner, made me feel like a friend instead of seeing money signs above my head. Great fellow."
We responded:
"Thank you for your review, Jesse and the kind words about Tanner! We appreciate you and are happy to have you as a customer. Please let us know if you need anything!"
Profile photo of Phil Burnette

Phil Burnette

August 1, 2025

5  out of  5
rating by Phil Burnette
"This was the best experience that I have ever had with an insurance company. Erica was very helpful and thoroughly professional."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Ericka is awesome for sure! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Kenneth Moses

Kenneth Moses

July 30, 2025

5  out of  5
rating by Kenneth Moses
"Roxy and her team were awesome in getting my family started with State Farm. Thanks"
We responded:
"Thank you, Kenneth for the wonderful review and kind words. We are so happy that you are happy! We are looking forward to having you as a customer for a long time! Let us know if you need anything. That's what we are here for!! :)"
Profile photo of Judi “Yahouza” Anderson

Judi “Yahouza” Anderson

July 29, 2025

5  out of  5
rating by Judi “Yahouza” Anderson
"Speaking with Ericka was like talking with an old friend. I was amazed that she was able to reduce my insurance from over $1600 every 6 months to just $900. If you're on the fence about State Farm, I encourage you to at least get a quote. It's easy and it could save you a ton of money."
We responded:
"Thank you for your 5-star review! We love Ericka; she's awesome and we love saving money!!! Please let us know if you need anything at all. We appreciate you!! "
Profile photo of Rebecca Martin

Rebecca Martin

July 23, 2025

5  out of  5
rating by Rebecca Martin
"Very pleased with this office! Excited to be a new client! Erica was fantastic went above and beyond and provided me with very affordable rates!"
We responded:
"Thank you so much for your review! We really appreciate you and are super excited to have you as a customer as well!! We look forward to being able to help you with all of your insurance needs for many years to come! Please let us know if you need anything, that's why we are here!! :)"
Profile photo of Patrick Fears

Patrick Fears

July 23, 2025

5  out of  5
rating by Patrick Fears
"Friendly, listen, ☺️ good character"
We responded:
"Thank you Patrick, We appreciate your kind words and are happy to have you as a customer!!"
Profile photo of Madison Wallace

Madison Wallace

July 21, 2025

5  out of  5
rating by Madison Wallace
"I and a wonderful experience with ericka! She’s a great agent, and is really out to save you money. I love Roxy Clifton State Farm! They gave me a chance when no one else would. Shout out to tanner as well, he was the first agent that helped me with my insurance. I went from having no coverage in 4 months to being covered when no one else would cover me."
We responded:
"Thank you for the kind words and glowing review of our agents and State Farm office! We’re so happy to know you had a positive experience with us; your satisfaction and great customer service is always our top priority! We look forward to continuing to support your insurance needs in any way that we can. Please let us know if you need anything!! :)"
Profile photo of Deb Waiters

Deb Waiters

June 27, 2025

5  out of  5
rating by Deb Waiters
"Services were great.courteous helpful services. I would highly recommend State Farm to anyone."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re happy with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Patrick Powell

Patrick Powell

June 27, 2025

5  out of  5
rating by Patrick Powell
"Roxy and the Ft. Payne State Farm team have been super helpful and great! Very happy with their service!"
We responded:
"Thank you for the kind words and the positive review! We are so happy to have you as a customer and that you are happy with us and our Agency! Please let us know if you need anything!!"
Profile photo of Janice Ballard

Janice Ballard

June 26, 2025

5  out of  5
rating by Janice Ballard
"I like that Roxy with State Farm called to speak with me , personally. We talked as we had known each other like a friend .She explained my policy n ways to help if need be. Her staff was great n was very helpful once I called. I automatically enrolled with her State Farm Agency. They’re there to call forever concerts or questions. Thank you, one of a kind business."
We responded:
"Thank you so much Janice for your very kind words and great review!! We are so happy that you are happy! Customer service is our number one goal in our agency. Call us anytime you need anything! We are so happy to have you as a customer. "
Profile photo of Perry Stuckey

Perry Stuckey

June 24, 2025

5  out of  5
rating by Perry Stuckey
"I have an easy time contacting my agent, and they are really helpful."
We responded:
"We appreciate your positive feedback! Thank you!! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Bionca Lindsey

Bionca Lindsey

May 21, 2025

5  out of  5
rating by Bionca Lindsey
"Awesome Team, very informative, polite, understanding and knowledgeable!! Thanks for all you do to keep me up to date with my insurance policy!!!"
We responded:
"Thank you for taking time to review our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We appreciate you and look forward to continuing to do our best for you. Let us know if you need anything! "
Profile photo of Tree Stevens

Tree Stevens

May 12, 2025

5  out of  5
rating by Tree Stevens
"They always take great care of me. They are always ready to help and are quick to help me solve anything that arises."
We responded:
"Thank you for taking the time to give us a review and for your sweet words! We are happy to know that you are happy with our State Farm office. We really appreciate you! If you ever have any questions or need assistance, we’re here to help! :)"
Profile photo of Stacey Chapman

Stacey Chapman

May 9, 2025

5  out of  5
rating by Stacey Chapman
"Always very helpful and knowledgeable when I call with my many questions"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. That's what we are here for!! :) If there is anything else we can do to help, please let us know!"
Profile photo of Delphine

Delphine

April 25, 2025

5  out of  5
rating by Delphine
"Just real good people and very helpful like that 💯"
We responded:
"Thank you for taking the time to give us a review and for your kind words!! We really appreciate you! We are very thankful for great customers like you and are so happy that you are happy with us!! Don't hesitate to let us know if you need anything!"
Profile photo of Me

Me

April 1, 2025

5  out of  5
rating by Me
"Great service!"
We responded:
"Thank you Madilyn!! We are so happy we were able to help you with your auto insurance, and we are thankful to have you as a customer. Helping our customers and providing great service is our number one priority every day!! "
Profile photo of Christopher Teresak

Christopher Teresak

March 28, 2025

5  out of  5
rating by Christopher Teresak
"Always friendly, and easy to talk with. Quick with return calls when I have any concerns."
We responded:
"Thank you so much Christopher for the kind words and positive review. We look forward to being able to provide you with great service for many years to come. That's our number 1 goal and priority!! Let us know if you need anything!! "
Profile photo of jerry blanchett

jerry blanchett

March 19, 2025

5  out of  5
rating by jerry blanchett
"Tanner was a great help!!! Friendly and searched for discounts that is saving me $1400 a year on my car and home insurance. Had been with Allstate for 36 years and home insurance had kept going up for last 3 years. Thank you!!!"
We responded:
"We’re honored by your positive feedback Jerry! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, please just let us know! We are so happy to have you as a customer!!"
Profile photo of ANGIE

ANGIE

March 15, 2025

5  out of  5
rating by ANGIE
"Mr. Tanner Pridimore has been the most helpful Agent that I have ever spoken with. He made sure the quotes on everything I ask him was accurate He had patience with me and made sure I understood the quotes He was a blessing I thank State Farm from the bottom of my heart on making sure I received courteous attention, because that really made me feel special. I bundled my insurance together, and that saved me money, which I am all about in this day and time. Mr. Pridimore made sure he called me back as promised. What a great agent. Sincerely Angela Rowell"
We responded:
"Angela, thank you so much for your glowing review of Tanner and our agency. We are so thankful to have wonderful customers like you and great team members like Tanner. We are here to take care of you and make sure you feel special always. We are so happy to hear we were able to do this for you. Please let us know if you need anything at all! "
Profile photo of Paula

Paula

March 5, 2025

5  out of  5
rating by Paula
"Everyone at the office is always so helpful"
We responded:
"Thank you for taking the time to share your experience of our office with everyone! We’re glad to know you’re happy with the service at our State Farm office. When you are happy, we are happy! If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Joshua Mcdaniel

Joshua Mcdaniel

February 20, 2025

5  out of  5
rating by Joshua Mcdaniel
"Thanks to Mr Sloan Wood for getting me a great rate that is comfortable and fits my income. He was the best agent, by far that I have spoken with, pleasure doing business with you."
We responded:
"Thank you Joshua, Sloan is a great asset to the Team!! We are so happy he was able to help you. We appreciate your kind words and your business!! "
Profile photo of i heart happathy

i heart happathy

February 15, 2025

5  out of  5
rating by i heart happathy
"Thank you, State Farm.Thank you, Roxy.You have saved me over a hundred dollars.. Truly!! I'm so very excited and amazed and thankful! Because as we know insurance is The law!!! I've been paying almost three hundred dollars And I am so very happy to have been helped in this way.. I just reached out Because all these ads on Facebook I just wanted to connect with a real insurance company. Other than the one that I was using ( for 9 years) that could not give me a better price! Looking to see if it was possible to have a better price and you made it happen... Your kindness and availability was very encouraging! Absolutely made the difference.God bless, I thank God for helping me ... Connect with State Farm and Ms.. Roxy Clinton!!!"
We responded:
"Thank you so much for your very kind words and taking time to leave us a review. We are so happy we were able to help you with your auto insurance and save you money!! We are thankful for wonderful customers like you. "