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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Katelyn Rickman

Katelyn Rickman

October 15, 2024

5  out of  5
rating by Katelyn Rickman
"They are very helpful and get me what I need!"
We responded:
"Thank you Katelyn! We appreciate the kind words and positive review. We are happy to help you with your insurance needs and thankful to have you and your family as our customers. Please reach out anytime you need anything at all!! "
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Pam Minyard

October 3, 2024

5  out of  5
rating by Pam Minyard
"Roxy in Fort Payne is the best. TRUTH"
We responded:
"Thank you, Pam!! We think great customers like you are!! We appreciate you taking time to give us a review and let people know how you feel about us. We are super thankful for customers like you because without you we wouldn't be here. "
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Jimmy Wehunt

September 18, 2024

5  out of  5
rating by Jimmy Wehunt
"Great price on auto insurance. Very courteous and knowledgeable agents."
We responded:
"Thank you, Jimmy, for taking the time to let everyone know about us! We are so happy we were able to help you with your insurance. We appreciate you and are happy to have you as one of our great loyal customers. Please let us know if you need anything at all! "
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Bradly Comeens

September 16, 2024

5  out of  5
rating by Bradly Comeens
"This insurance group is amazing. Tanner has been my agent and is there for anything I need whenever I call him. Thankful for them!"
We responded:
"Thank you so much for taking the time to share your positive experience with our office and with Tanner! We truly appreciate you and are happy to have you as one of our great loyal customers!! He's an amazing asset to our team. Please let us know if you need anything at all. We are here for you whenever you need us!! Thanks again Bradly!! "
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Abby Truitt

September 16, 2024

5  out of  5
rating by Abby Truitt
"Crymson Moore was a fantastic representative to speak with! Very knowledgeable, friendly, and helped me understand more about the policies and coverages I was looking at. I absolutely recommend speaking with her or anyone at this office for your insurance needs!"
We responded:
"Thank you, Abby, for your wonderful review of Crymson and our office! We are so happy to hear she was able to provide such wonderful customer service and help you with your insurance needs. Our agency prides ourselves on being knowledgeable and friendly, we are so thankful to have Crymson. Your recommendation and kind words mean a lot to us!"
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Tom

September 12, 2024

5  out of  5
rating by Tom
"Had a problem with insurance verification at the DMV and Taner was able to email the information within a couple of minutes. Thanks"
We responded:
"Thank you for the positive review Tom! I'm glad we were able to get you taken care of quickly. That's what we are here for. Customer service is super important to us and we are thankful to have you as one of our great customers. Call us anytime you need anything!"
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andrew hodges

August 30, 2024

5  out of  5
rating by andrew hodges
"Called Tanner Pridmore looking for prices/quotes on muti car insurance plans and he was nice and well spoken about all the information that was given to me by him on all the coverage and saved me some money on the plans I already had 10 out 10 would recommend"
We responded:
"Thank you Andrew! Tanner is a great asset to the team and we are so happy he was able to help you with your insurance coverages and savings! "
Profile photo of Rhett Pridmore

Rhett Pridmore

August 29, 2024

5  out of  5
rating by Rhett Pridmore
"Roxy and her Office are hands down the most Personable and most Helpful office I’ve ever dealt with!! I was able to get more coverage and still SAVE MONEY!! They TRULY have my complete TRUST and Confidence!! And I Appreciate ALL they do & have done for me and my Family!!"
We responded:
"Thank you Rhett! We appreciate you so much. We are always happy when we can help with coverage or savings, but both together is even more exciting!! Thank you for taking the time to let everyone know about your experience with us. "
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Pam Lemons

August 5, 2024

5  out of  5
rating by Pam Lemons
"I switched to State Farm last year and I am so glad I did. Not only have I saved money, I have received great customer service."
We responded:
"Thank you for the review Pam! We appreciate you and we are thankful to have you as a customer. "
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johnathan floyd

August 3, 2024

5  out of  5
rating by johnathan floyd
"Always welcoming and helpful and the best insurance agency arround"
We responded:
"Thank you Johnathan!! We really appreciate you being one of our loyal customers and taking time to give others your thoughts on the positive experience you've had with our office. We are thankful to be able to help you with your insurance. "
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Marcia Tucker

July 25, 2024

5  out of  5
rating by Marcia Tucker
"We are just moving into Alabama Roxy fixed us up quickly and easily with insurance she was so friendly and knowledgeable about state to state changes and helping me locate other needed services If you need insurance ask for Roxy tell her Marcia sent you"
We responded:
"Marcia, thank you so much for your review and taking time to let other customers know about your positive experience with our agency! We are so happy and thankful to have you and Jhamie as customers and here with us in Fort Payne! Our number one goal is to make sure we have happy customers :) We really appreciate you!! "
Profile photo of Me

Me

April 15, 2024

5  out of  5
rating by Me
"Great service!"
We responded:
"Thank you Madilyn!! We are so happy we were able to help you with your auto insurance, and we are thankful to have you as a customer. Helping our customers and providing great service is our number one priority every day!! "
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James Buzbee

April 4, 2024

5  out of  5
rating by James Buzbee
"Love the fact that state farm offers comprehensive insurance to any vehicle. I know progressive won't even do that."
We responded:
"Hi James, thank you so much for taking time to leave us a review. We really appreciate you and are so happy to have you as a customer. We are thankful to be able to help you with your auto insurance!!"
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marlon ross

March 26, 2024

5  out of  5
rating by marlon ross
"Great price and excellent service will definitely recommend my family and friends."
We responded:
"Thank you Marlon for taking time to let everyone know about your experience with us. We really appreciate you! I am so happy and thankful we were able to help you with your auto insurance and your life insurance. Covering our customers is very important to us and being able to help you makes us happy!"
Profile photo of James Buchwalter

James Buchwalter

March 26, 2024

5  out of  5
rating by James Buchwalter
"Roxy Clifton Agency agent Tanner recently helped me move me Homeowner's Ins. and Auto Ins. policies and was very professional and curtious. He was able to save me a good deal of money and give me better coverage than my previous insurance provider. I would highly recommend them."
We responded:
"James, thank you for your kind words and for taking the time to give us a review! We are very happy we were able to help you with both your homeowners and your auto insurance. We are thankful to be your Agency!"
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Chelsey Stoker

February 28, 2024

1  out of  5
rating by Chelsey Stoker
"Got camper insurance, took out more money than what we was quoted then got a call 2 days later telling us they're having to drop the insurance 😑"
We responded:
"Chelsey, I'm sorry to hear that you have had a negative experience. Please reach out to us at the office and we will be happy to further discuss with you how we can improve and get your feedback. "
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sam heath

February 23, 2024

5  out of  5
rating by sam heath
"Very nice and took time with me to help me with every thing i ask and needed,"
We responded:
"Thank you Sam!! We are happy to have you here as a customer and very happy we were able to help you today with your insurance!"
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Nigel Reid

February 9, 2024

5  out of  5
rating by Nigel Reid
"State farms is always above and beyond with taken care off there customers never leave you until you satisfy"
We responded:
"Thank you Nigel!! We appreciate you so much! It's great having you as a customer. "
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Joshua Mcdaniel

November 15, 2023

5  out of  5
rating by Joshua Mcdaniel
"Thanks to Mr Sloan Wood for getting me a great rate that is comfortable and fits my income. He was the best agent, by far that I have spoken with, pleasure doing business with you."
We responded:
"Thank you Joshua, Sloan is a great asset to the Team!! We are so happy he was able to help you. We appreciate your kind words and your business!! "
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David Lara

November 6, 2023

5  out of  5
rating by David Lara
"Got my insurance for both of my cars from Tanner Pridmore at this office. He's a very nice guy and he'll get you a good deal. This is the only office I'll use from here on out."
We responded:
"Thank you for your kind words David!! We are so happy to have you as a customer and that we were able to help you with your auto insurance needs! Tanner is truly a wonderful person and insurance professional. Our office is so blessed to have him on our team. "
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Casey Rogers

October 4, 2023

5  out of  5
rating by Casey Rogers
"Roxy responded quickly to my inquiry and quote (home + life) request, as well as answering the questions I had that followed. Couldn’t have asked for a better experience."
We responded:
"Thank you Casey for your kind words and allowing us to help you with your home, auto and life insurance. We really appreciate you and are so happy to have you as a customer!! "
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Rae Biv.

September 22, 2023

5  out of  5
rating by Rae Biv.
"State Farm is Awesome! I Bundled My Car Insurance & Life Insurance Policy Together! My Agent was Tanner & Roxy! Both Of Them Was Amazing! I Honestly Recommend Going To State Farm!"
We responded:
"Thank you Raven! We really appreciate you and your kind words. We were happy to help you and thankful to have you as a customer. Please let us know if you need anything at all! That's what we are here for! :) "
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Erica Malone

September 22, 2023

5  out of  5
rating by Erica Malone
"The process was fast, my agent Roxy Clifton was amazing & very helpful with my needs. The customer service was exceptional! 🙂"
We responded:
"Thank you Erica!! I was so happy to be able to help you and we are thankful to have you as a customer! We really appreciate you! :)"
Profile photo of William Thompson

William Thompson

September 13, 2023

5  out of  5
rating by William Thompson
"Roxy Clifton went above and beyond for me and got a great price on Auto and Renters insurance. I saved over $100 by switching to Statefarm Insurance with Roxy Clifton. Thanks again! Definitely recommend giving her a call to let her gain your business."
We responded:
"Thank you William!! We are so happy to have you and Amanda as customers. We really appreciate you!!"
Profile photo of LaTeisha Rowe

LaTeisha Rowe

August 17, 2023

5  out of  5
rating by LaTeisha Rowe
"Just when I thought I wasn’t going to be able to find reasonable prices for auto insurance coverage for my cars I received a call from Ms Roxy Clifton with State Farm Insurance about quotes for my car that were way more affordable than the quoted prices from other companies I never heard of So if you’re looking for car insurance please give Ms Roxy Clifton a call +1 (256) 273-0711"
We responded:
"Thank you LaTeisha. We truly appreciate your kind words and were so happy to help you!"